Privacy Policy - CapHub

Privacy Policy

This Privacy Policy explains how CapHub (operated by H&A, "we," "us," or "our") collects, uses, and protects your personal information when you visit or shop on caphub.in.

Information We Collect

When you browse or shop with us, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Order history and preferences
- Payment information (processed securely by our payment partner, we do not store your card or UPI details ourselves)
- Basic technical information such as your device and browser, to help our website work properly

How We Use Your Information

We use your information to:
- Process and deliver your orders
- Communicate with you about your order (confirmations, shipping updates, support)
- Improve our website and product offerings
- Send you updates about new arrivals or offers, if you've opted in, you can unsubscribe at any time

Who We Share Information With

We share your information only where necessary to run our business:
- Our courier partners, to deliver your order
- Our payment gateway partner, to process your payment securely
- Analytics and advertising services (such as Google and Meta), to help us understand our website traffic and show relevant ads

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information. Payment details are handled directly by our RBI-licensed payment gateway partner and are never stored on our servers.

Cookies

Our website uses cookies to remember your cart, preferences, and to understand how visitors use our site. You can control cookies through your browser settings.

Your Rights

You can request to see, correct, or delete the personal information we hold about you by contacting us at support@caphub.in.

Grievance Officer

For any privacy-related concerns, please contact:
Caphub Support
H&A, 48/3 Sanjeevani Nagar, Hegganahalli Main Road, Bengaluru, Karnataka 560091
Email: support@caphub.in

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.