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Customer Service +91 9316703951
Free shipping on All Orders. No Minimum Purchase
We want you to love what you ordered. If something isn't right, we've made returns and exchanges simple, free, and fair.
You can request a return or exchange within 7 days of delivery, at no cost to you. We do not charge any fee for returns or exchanges, and we cover the shipping both ways.
To be eligible for a return or exchange, your item must be:
- Unused and unwashed
- With original tags still attached
- In its original packaging
- Free from any damage caused after delivery
If the size or fit isn't right, an exchange is the fastest way to get what you need. Simply request an exchange through our support team, and once we receive the original item back, we'll ship your replacement at no additional cost.
If you'd prefer a refund instead of an exchange, that's completely fine. Once we receive and inspect the returned item, we will process your refund in full - we do not deduct any charges.
1. Contact us at support@caphub.in or WhatsApp at +91 93167 03951 within 7 days of delivery
2. Share your order number and the reason for return or exchange
3. We'll arrange a free pickup from your address
4. Once we receive and inspect the item, we'll process your exchange or refund
- Items without original tags
- Items that have been worn, washed, or altered
- Items damaged due to misuse after delivery
Since every garment is made to order for you, we're not able to accept returns simply due to a change of mind once the item has been worn or tags have been removed - but if anything about the product itself is wrong (wrong size sent, damaged in transit, defect), we will always make it right.
Questions? We're happy to help - support@caphub.in or +91 93167 03951.
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