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Customer Service +91 9316703951
Free shipping on All Orders. No Minimum Purchase
Since we begin making your garment shortly after your order is placed, cancellations are only possible before your order enters production.
- To cancel, contact us at support@caphub.in or +91 93167 03951 as soon as possible after placing your order
- If your order has not yet entered production, we will cancel it and issue a full refund
- If stitching has already begun, we may not be able to cancel the order, but you can still return it under our Returns & Exchange Policy once delivered
Refunds are processed in the following situations:
- A returned item is received and inspected under our Returns & Exchange Policy
- An order is cancelled before it enters production
- An order could not be delivered and is returned to us after failed delivery attempts
Once a refund is approved, we process it within 5–7 working days. The amount is credited back to your original payment method (UPI, card, or net banking, as used at checkout). Depending on your bank, it may take a few additional days for the amount to reflect in your account after we process it.
CapHub currently accepts prepaid orders only, through UPI, debit card, credit card, and net banking via our secure payment partner. We do not currently offer Cash on Delivery.
If you were charged more than once for a single order, or a payment failed but was deducted from your account, please contact us at support@caphub.in with your order number and payment reference, and we will investigate and refund any erroneous charge within 5–7 working days.
Questions about a refund? Reach out to support@caphub.in or +91 93167 03951.
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